bd89c Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how bd89c collects, uses, and protects your data.
This Privacy Policy ("Policy") applies to all users of the bd89c platform. By using our website or services, you are considered to have accepted all the terms of this Policy. Please read this Policy carefully.
Definitions and Introduction
bd89c ("we", "our", "platform") is an online gaming service operated for players in Bangladesh. In this Privacy Policy, "user", "you", or "your" refers to any person who uses our website, app, or related services.
"Personal information" means all information that is capable of identifying a person directly or indirectly — such as name, address, email, phone number, national ID number, financial information, and device and browsing-related data.
bd89c believes that protecting the privacy of your personal information is our fundamental responsibility. We keep all your data secure through SSL encryption and industry-standard security measures.
This policy has been formulated in accordance with applicable laws and regulations of Bangladesh and international data protection standards.
Data Collection
bd89c collects your information in various ways. We collect only the information that is necessary to provide our services. We may collect the following types of information:
Registration and Account Information
- Full name (as stated on national ID card)
- Date of birth (for age verification — minimum 21 years)
- Email address and mobile number
- Password (stored in encrypted form)
- National ID card or passport number (for KYC verification)
Financial Information
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction records and timestamps
Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Login time and session information
- Browsing behavior and preferences
Communication Information
When you contact us via live chat or email, we retain a record of that conversation. This helps us improve our service quality and provide you with better support in the future.
Purpose of Data Use
bd89c uses the information collected from you for the following purposes:
Service Delivery and Operations
- Ensuring account registration and management
- Processing deposits and withdrawals
- Providing bonuses and promotional offers
- Personalizing the gaming experience
- Providing 24/7 live chat support
Security and Compliance
- Completing KYC (Know Your Customer) verification
- Preventing fraud and money laundering
- Preventing unauthorized access to accounts
- Age verification (ensuring 21+)
- Identifying and preventing suspicious activity
Improvement and Analysis
- Improving service quality and technical performance
- Analyzing user preferences
- Introducing new games and features
- Identifying and resolving errors
Communication and Marketing
With your consent, bd89c may notify you by email about promotional offers, bonus updates, and new services. You may opt out of this communication at any time.
Data Storage and Security
bd89c employs industry-standard technical and administrative measures to protect your personal information. Our security measures include:
Technical Protection
- All data transmissions secured with 256-bit SSL/TLS encryption
- Passwords stored in encrypted form using bcrypt hashing
- Firewall and intrusion detection systems active
- Regular security audits and vulnerability testing
- Data backup and recovery systems
Data Retention Period
All information will be retained for as long as your account is active. Even after an account is closed, certain information may be retained for the period required for legal obligations, dispute resolution, and security verification.
Financial transaction records are retained for a specified period as required by regulatory requirements.
Although we ensure the highest level of security, data transmission over the internet is not completely secure. We will notify you promptly of any security incident.
Sharing Data with Third Parties
bd89c never sells or rents your personal information for commercial purposes. However, information may be shared with third parties on a limited basis in the following circumstances:
Payment Processors
The necessary financial information is shared with the relevant payment service providers to complete bKash, Nagad, Rocket, Upay, and bank transfer transactions. These third parties are governed by their own privacy policies.
Technology Service Partners
Gaming software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe may process gameplay data. They all adhere to strict security standards.
Legal Obligations
bd89c is legally obligated to provide necessary information in response to lawful requests from government authorities or law enforcement agencies under the laws of Bangladesh. In such cases, we provide only the specific information that is requested and required.
Business Transfers
In the event of a business merger or acquisition, user information may be transferred. In such an event, we will provide you with advance notice and the new operating entity will comply with the terms of this Privacy Policy.
Cookie Policy
Cookies and similar tracking technologies are used on the bd89c website. Cookies are small text files stored on your device that help us improve our service quality.
Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and ensuring basic functionality.
- Functional Cookies: Used to remember your language preferences and personal settings.
- Analytics Cookies: Collect statistical data for analyzing and improving site usage.
- Security Cookies: Help with fraud detection and account protection.
You can control or decline cookies by changing your browser settings. However, disabling cookies may cause some features of the site to not work properly.
Protection of Minors
bd89c strictly prohibits providing services to anyone under the age of 21. We believe that protecting minors is a social responsibility.
- Date of birth is verified at the time of registration
- Age is confirmed during the KYC process
- If a user is found to be under 21, the account is immediately suspended
- Information of minors is never retained
If we become aware of an account belonging to a minor, we take immediate action and delete the related information.
Important: bd89c's services are only for persons aged 21 or older. (For ages 21+)
User Rights
As a user of bd89c, you have the following rights over your own information:
Right to Access Information
You may request to know what information we hold about you. After verification, we will inform you within a specified timeframe.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. You can change most information yourself from your account settings.
Right to Delete Information
You may request deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations, ongoing disputes, or audit requirements.
Right to Object to Processing
You may object at any time to marketing communications. We will stop that type of communication as per your request.
Right to Data Portability
You may request a copy of your account data in a portable format. We will assist in fulfilling this request.
To exercise any of the above rights, please contact our support team.
Third-Party Links
The bd89c platform may sometimes contain references to third-party websites or services. bd89c is not responsible for the privacy policies or security practices of those external sites.
You are advised to read the privacy policy of any third-party website before visiting it. Payment services such as bKash and Nagad have their own separate privacy policies.
Policy Changes
bd89c reserves the right to change or update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:
- A notification will be sent to your registered email
- A notice will be displayed on the main page of the website
- The "Last Updated" date at the top of this page will be changed
If you continue using our services after the updated policy takes effect, you will be considered to have accepted the updated policy. If you do not agree to the changes, you may close your account.
We recommend that you visit this page regularly to stay informed about the latest privacy policy.
Contact
If you have any questions or comments about this privacy policy, or wish to exercise your rights regarding your information, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
Our data protection team will try to respond to your request as quickly as possible for verification and processing. For requests relating to personal information, verification of your identity may be required.
Thank you for your trust and confidence in bd89c. Protecting your privacy is one of our highest priorities.